Contact Us
If you get any question or problem with our products, website, services, shipping etc. please email us. Once receiving your mail, our customer service will give you a feedback within 2 business days.
Our office time is 8:00 P.M. - 12 P.M.(EST) from Monday to Friday ( excluded holidays ). We will give a feedback within 2 business day, if you don't receive it, please check the spam bin.
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Have A Question?
Can I change or cancel my order once it's been placed?
If you are still shopping and have not hit the "Complete order" button, you can remove items from your cart and make any changes necessary.
Once you hit the "Complete order" button, your order has gone through. Please contact us through email us at support@flannelgo.com to make any changes.
Can I return or exchange my purchase if I don't like it?
Yes, you can return & exchange within 30 days of delivery. For more information, see our Return & Refund Policy.
How much does shipping cost?
Place the items you wish to order in your shopping cart and our cost calculator will display the cost for each of the shipping options.
If your order is over $55, Standard shipping is Free! For detailed shipping rates, please refer to our Shipping Policy.
What type of payments do you accept?
Accepts: Visa, Mastercard, Discover, American Express and PayPal.